Springvale Community Aid & Advice Bureau is a non-profit based organisation, serving the southeast region of Melbourne for more than 30 years. Services currently offered include support for refugees and newly arrived migrants, Employment Services, Emergency Relief, Financial Counselling, a Volunteer Program as well a several Youth Specific Services including a Housing Support Service. These services are delivered by our Youth, Employment and Community Service Units.

Our model of service provision ensures that information provision and crisis intervention work undertaken by us is reviewed for emerging patterns and trends, and that issues requiring structural change or political intervention are identified and addressed through advocacy, community education, social policy and research initiatives. Advocacy and social policy work, in turn, informs the developement of new services at the Bureau.

Vision:

• A socially just community, in which all people have equitable access to resources; are empowered to participate and have their human rights respected and protected.

• To provide information, connection and support services as a gateway to the broader community for the people in the City of Greater Dandenong and surrounds.

• Respect, Dignity, Compassion, Quality, Innovation, Choice, Diversity, Partnerships